FAQS2018-12-14T16:26:34+00:00

FAQS

Frequently Asked Questions

SUPER BOWL LIII PARKING PERMITS
GO ON SALE DECEMBER 14, 2018.

Please visit the Atlanta Super Bowl Host committee website
for the latest Super Bowl LIII information.

Tailgating is not allowed in NFL controlled lots due to space. Please remember, you must have a parking permit to park in Super Bowl LIII designated parking locations.

Yes. Each vehicle type has a unique permit type and associated cost and are not interchangeable. Car permits will not work for limos, buses or vice versa.

There are no shuttles from any of the parking ramps or lots.  

An oversized vehicle is a vehicle that does not fit in a standard size parking spot. This includes limousines, sprinter vans, mini buses and motorcoaches. Limited space is available in select parking locations.

Most parking permits are print at home. You must print the parking permit and present it to the parking assistant when you arrive to the parking location. Treat this parking permit as you would money. Do not copy the parking permit, the barcode is only valid for one scan which is one vehicle entry.

All parking permit sales are final. Before purchasing parking permits, carefully review your event details, dates, times and ensure you have access to a printer to print your parking permits. Policies set forth by our clients, including venues, teams and garages; generally, prohibit ParkMobile from issuing exchanges or refunds after a permit has been purchased. You agree that you will not attempt to evade, avoid, or circumvent those prohibitions in any manner with regard to the permits you purchased.
I am an international customer; how do I purchase permits?    If you live outside of the U.S., you are welcome to go online to make your purchase.  If you would like assistance, please call 866-715-7210 and a customer service representative will gladly assist you with your order.

All parking decks and lots open at  12PM EST and close at 1:00AM (February 4).   Overnight parking is not available. Vehicles must be removed from the parking location by 1:00AM (February 4). Failure to do so will result in the vehicle being towed at the owner’s expense.

Those utilizing Uber, Lyft or taking a taxi will be dropped off in the Yellow Lot. For post game pick up, you will need to go to the downtown corridor or take MARTA to Georgia State stop E1 (Blue / Green Line). For more rideshare information please visit www.atlsuperbowl53.com.

Certainly!  ADA (Americans with Disabilities Act) parking is offered in select parking locations. A state issued ADA tag must accompany your ADA parking permit and the person to whom the tag is issued must be present in the vehicle.  Details of your placard are required at the time of purchase.
Once you have purchased an ADA parking permit, you will be contacted to confirm your placard details and determine your needs once parked. The Mobility Assistance Team will be onsite on Gameday and available in the ADA parking ramp to assist anyone with mobility needs get from their vehicle to their seat.

All parking permits are print at home. If you need further assistance with delivery of your parking permit order please email sbtransportinfo@gmail.com or call 866-715-7210.
Once you have received your confirmation email, it will include a link to View/Print your parking permit. Click on that link and print at your convenience. You are ready to go! Parking permits do not have to be printed in color.

(ePermit only) – Your confirmation email, with the link to directions and your ePermit, will arrive immediately.  We ask that you also check your junk or spam mail folder for this email. Should you not receive any emails prior to the event, please contact our customer service center immediately at 866-715-7210 so that we may re-send your ePermit.

For Super Bowl LIII, we do require that all print at home parking permits be printed and presented to the parking assistant upon arrival.

While your parking permit is transferable to another customer, a strict anti-scalping policy in effect for Super Bowl LIII.  You may sell your permit for face value and any orders found that violate this policy will be subject to cancellation. Do not copy the parking permit, the barcode is only valid for one scan which permits one vehicle entry.  

RV parking is not available for purchase in the downtown parking locations. Please visit atlsuperbowl53.com for more information.

All parking permit orders will include directions to the parking location on the print at home parking permit. Please turn off your gps when arriving to the stadium. A traffic management plan is in effect and failure to follow the approved routing instructions on the second page of your parking permit print out may result in severe delays.

Customer service representatives are available 24/7 including holidays. We can be reached toll free at 866-715-7210 or email us at: superbowl@parkmobileglobal.com.
Parking is limited around Mercedes-Benz Stadium and we strongly encourage fans to utilize MARTA services. For more information regarding MARTA service during the Super Bowl LIII celebration please visit https://martaguide.com. In addition, this policy discourages unfair parking permit buying and selling practices.  All large quantity permit orders will require management approval. Please email sbtransportinfo@gmail.com for assistance with a large quantity order.